The product is a 100% authentic PANDORA charm, featuring a radiant heart design crafted from a unique metal blend of sterling silver and 14k gold plating. The charm is adorned with lab-created white/colorless cubic zirconia stones, giving it an exquisite sparkle. Made in Thailand, this dangle charm is slide closures and comes with a seller warranty for your peace of mind. Perfect for adding a touch of elegance to any bracelet or charm collection, this Pandora Moments charm is a timeless and stylish accessory. If you have any issues at all please 🙏 contact me right away! I strive to please my customers above all. I will always try my best to make it your most pleasant purchase! 😀